Privacy policy
Last updated: September 17, 2026
This Privacy Policy describes how Laserglow.spa, LLC, operating under the LaserGlow brand ("LaserGlow," "we," "us," or "our"), collects, uses, and discloses personal information when you visit, use, make a purchase through, or otherwise interact with our website, online store, products, services, tools, and related features collectively referred to as the "Services."
Our online store is powered by Shopify, which provides the ecommerce platform that enables us to offer the Services.
If there is a conflict between our Terms of Service and this Privacy Policy regarding the collection, processing, use, or disclosure of personal information, this Privacy Policy controls with respect to those matters.
PERSONAL INFORMATION WE COLLECT OR PROCESS
"Personal information" means information that identifies you or can reasonably be linked to you.
Depending on how you interact with the Services, we may collect or process categories of personal information including:
Contact information, including your name, email address, phone number, billing address, and shipping address.
Payment and transaction information, including payment method, payment confirmation, transaction details, purchases, refunds, returns, and order history.
Account information, including account login details, preferences, and settings.
Shopping activity, including products viewed, carts, purchases, and other store interactions.
Communications, including information you provide when contacting LaserGlow or customer support.
Device information, including browser type, device information, network connection information, IP address, and similar identifiers.
Usage information, including information about how and when you interact with the Services.
LaserGlow does not directly store complete payment-card information when payments are processed by third-party payment providers.
SOURCES OF PERSONAL INFORMATION
We may collect personal information directly from you when you place an order, create an account, contact us, submit a form, or otherwise provide information.
We may collect information automatically through cookies, pixels, analytics tools, and similar technologies when you interact with the Services.
We may receive information from service providers that provide payment processing, fulfillment, shipping, analytics, marketing, customer support, technology, or related services.
We may also receive information from business partners and other third parties where permitted by applicable law.
HOW WE USE PERSONAL INFORMATION
Providing and Improving the Services
We use personal information to process payments, fulfill orders, arrange shipping, manage accounts, process returns and refunds, provide customer support, remember preferences, and improve our Services.
Marketing and Advertising
We may use personal information for marketing and promotional purposes, including sending promotional communications by email, text message, or other permitted channels and displaying advertisements that may be relevant to your interests.
Security and Fraud Prevention
We may use information to authenticate accounts, provide secure transactions, detect and investigate fraud or suspicious activity, and protect our customers, business, and Services.
Communicating With You
We use personal information to provide customer support, respond to requests, provide order and account information, and maintain our business relationship with you.
Legal and Compliance Purposes
We may process personal information to comply with applicable law, respond to valid legal process, investigate or enforce potential violations of our policies, resolve disputes, and protect our rights or the rights of others.
HOW WE DISCLOSE PERSONAL INFORMATION
We may disclose personal information to third parties when reasonably necessary to operate our business or provide the Services, including Shopify and ecommerce technology providers, payment processors, shipping carriers, fulfillment providers, analytics providers, advertising platforms, email and SMS providers, marketing providers, customer-support providers, technology providers, professional advisers, legal advisers, auditors, insurers, and government authorities where required or permitted by law.
We may also disclose personal information to a successor or acquiring party in connection with a merger, acquisition, sale, restructuring, bankruptcy, or similar business transaction.
We may disclose information where you direct us to do so or otherwise provide consent.
RELATIONSHIP WITH SHOPIFY
The Services are hosted by Shopify. Shopify collects and processes certain information about your access to and use of our store in order to provide, protect, and improve its ecommerce services.
Information submitted through our Services may be transmitted to Shopify and other service providers, including providers located outside your state or country.
To learn more about Shopify's privacy practices, visit the Shopify Consumer Privacy Policy at:
https://www.shopify.com/legal/privacy/app-users
Shopify also provides a Privacy Portal at:
https://privacy.shopify.com/en
COOKIES, ANALYTICS & TARGETED ADVERTISING
LaserGlow and our service providers may use cookies, pixels, analytics technologies, and similar tools to operate the website, understand how the Services are used, measure marketing performance, prevent fraud, remember preferences, and provide advertising.
Depending on where you live and applicable law, certain uses of personal information may be considered a "sale," "sharing," or targeted advertising.
Where applicable, you may exercise available opt-out rights through our Your Privacy Choices page.
Where required by applicable law, we may recognize Global Privacy Control preference signals for the browser or device sending the signal.
THIRD-PARTY WEBSITES AND SERVICES
The Services may contain links to websites, social networks, platforms, or services operated by third parties.
LaserGlow does not control those third parties and is not responsible for their independent privacy, security, content, or business practices.
SECURITY AND RETENTION
We use reasonable administrative, technical, and organizational measures intended to protect personal information.
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
We retain personal information for as long as reasonably necessary to provide the Services, maintain accounts, fulfill orders, comply with legal obligations, prevent fraud, resolve disputes, and enforce agreements.
YOUR PRIVACY RIGHTS AND CHOICES
Depending on where you live and applicable law, you may have certain rights relating to your personal information, including the right to request access to certain personal information, request deletion, request correction, request portability, opt out of certain sales, sharing, or targeted advertising, or withdraw consent where processing is based on consent.
These rights are not absolute and may be subject to legal exceptions.
We may need to verify your identity before processing certain requests.
We will not discriminate against you for exercising rights available under applicable privacy law.
MARKETING COMMUNICATIONS
You may unsubscribe from promotional emails by using the unsubscribe option included in those communications.
Even after opting out of marketing, we may continue to send non-promotional communications relating to orders, refunds, accounts, customer support, or other transactional matters.
CHILDREN'S PRIVACY
The Services are not intended for children under the applicable age of majority, and we do not knowingly collect children's personal information in violation of applicable law.
If you believe a child has provided personal information to LaserGlow, please contact us so we can review the matter.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, Services, or legal requirements.
When this Privacy Policy is updated, we will revise the "Last updated" date on this page and provide any additional notice required by applicable law.
CONTACT US
For questions about this Privacy Policy or privacy-related requests, contact:
Laserglow.spa, LLC
Operating under the LaserGlow brand
1412 Main Ave
Clifton, NJ 07011
United States
Email: support@laserglowspa.com
Phone: 862-400-7279
