Shipping policy

LaserGlow Shipping Policy

At LaserGlow, we are dedicated to delivering your teeth whitening and dental care products quickly and efficiently. Our comprehensive shipping policy is designed to provide you with various shipping options that suit your needs, whether you are shopping domestically or internationally.

Domestic Shipping Options:

• Standard Shipping: Enjoy free standard shipping, with delivery expected within 3-5 business days.
• Expedited Shipping: Need your products faster? Opt for our expedited shipping at a nominal fee and receive your items within 2-3 business days.

International Shipping:

• Global Delivery: We ship globally so you can enjoy LaserGlow products wherever you are. International shipping rates and times vary depending on the destination.

• International shipments may be subject to customs duties, import taxes, or brokerage fees determined by your local customs authority. LaserGlow does not collect or control these fees, and payment is required directly to customs or the carrier. Refusal to pay customs fees may result in delivery delays or returned shipments.

"European Union (EU) Orders: For orders shipped to EU countries, Value Added Tax (VAT) may be collected at checkout where applicable. LaserGlow participates in the Import One-Stop Shop (IOSS) scheme where eligible, meaning VAT may be included in your order total at the time of purchase to ensure smooth customs clearance. For orders where VAT is not collected at checkout, it may be assessed by your local customs authority upon delivery."

Professional Use Products — Important Notice

Some products available on this site contain active ingredients intended exclusively for use by licensed dental professionals, dental hygienists, or trained aesthetic practitioners. These products are not intended for use by the general public.

By completing your purchase, you confirm all of the following:

• You are a licensed dental or aesthetic professional authorized to purchase and use professional-grade whitening products in your jurisdiction
• You have verified that the purchase, importation, and use of these products is legal in your country or region
• You understand that LaserGlow sells these products in good faith for professional use only and accepts no liability for misuse, improper application, or purchases made in violation of local laws or regulations
• You agree that it is your sole responsibility to comply with all applicable professional licensing requirements, import regulations, and product restrictions in your jurisdiction

LaserGlow reserves the right to cancel and refund any order where there is reasonable cause to believe these conditions have not been met.

Tracking Your Order:

Once your order is on its way, we'll send you a tracking number so you can see the status of your delivery. This ensures that you are kept informed every step of the way.

Shipping Costs:

Shipping costs are calculated based on the weight of your order and the selected shipping method. Detailed information is provided at checkout, so there are no surprises.

Packaging:

We use secure, eco-friendly packaging for all our products to ensure they arrive in perfect condition while keeping our environmental impact to a minimum.

Late Deliveries:

While we do everything we can to ensure timely delivery, occasionally, delays can occur due to factors beyond our control. We appreciate your patience in these situations and encourage you to contact our customer service team should you have any concerns about your order.

Questions and Support:

Our customer support team is here to assist you with any questions or issues related to shipping and delivery. Don't hesitate to reach out for help.

Thank you for choosing LaserGlow. We value your business and strive to provide you with a seamless and positive shopping experience from start to finish.